FAQ

What are the delivery charges for orders from the online shop?

Shipping charges are calculated at checkout based on your location. The final shipping cost will be clearly displayed before you complete your purchase.

Which payment methods are accepted in the online shop?

We accept the following payment methods:

  • Debit / Credit Card

  • Klarna

  • PayPal

  • Shop Pay

  • Google Pay

If you'd like us to consider adding another payment method, feel free to email us using one of the addresses listed below.

How long will delivery take?

Shipping times and costs vary depending on the product type, destination, and shipping method chosen.

  • Estimated delivery time: Typically 2–5 business days for fulfilment, plus shipping time.
  • Shipping costs: Based on the size, weight, and delivery location of your order.

Need more information? Contact us and we’ll be happy to help.

How secure is shopping in the online shop? Is my data protected?

Your privacy and personal details are very important to us.

Read our full Privacy Policy here: Privacy Policy

Once your order is placed, it’s automatically processed by our system and sent to our warehouse team for dispatch. You'll receive a confirmation email, followed by tracking details once your order has shipped.

If you have any questions at any stage, just send us an email.

Contact Us

For any enquiries, please reach out to the relevant email below:

All inboxes are regularly monitored - we’ll get back to you as quickly as possible.