We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

1. Data Collection and Use

When you shop on this website, we may collect the following personal data:

• Name, email address, billing address, delivery address, telephone number
• Payment details (e.g., credit card or other payment information)
• Login credentials (such as a password)
• Browsing information (e.g., the URL you came from, IP address, browser type, location data, pages viewed, and search terms used on our website)

This information is used to:

• Process your orders and payments
• Provide customer service and support
• Improve our website and services
• Ensure website security and fraud prevention
• Communicate with you about products, offers, and promotions (with your consent)

2. Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

• Contractual necessity: To fulfil orders and provide services.
• Legitimate interests: To enhance user experience, prevent fraud, and conduct business analytics.
• Consent: For marketing communications (you can withdraw consent at any time).
• Legal obligation: When required by law or regulatory authorities.

3. Data Security

Your personal data is stored securely on our servers, and we implement industry-standard security measures to prevent unauthorised access, disclosure, or loss.

4. Data Sharing and Disclosure

We do not sell or share your personal information with third-party companies for marketing purposes. However, we may share data with:

• Payment processors to facilitate transactions
• Delivery providers to ship orders
• Legal and regulatory authorities if required by law

5. Your Rights

Under GDPR, you have the right to:

• Access, rectify, or erase your personal data
• Restrict or object to data processing
• Data portability (request a copy of your data)
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority if you believe your rights have been violated

To exercise these rights, please contact us at [email protected].

6. Cookies

We use cookies to enhance your browsing experience, store your preferences, and track website performance. By continuing to use our site, you consent to our cookie usage.

Managing Cookies

You can manage cookie preferences through your browser settings. Blocking cookies may impact site functionality, including the ability to make purchases.

For more information on cookies, visit aboutcookies.org.

7. Third-Party Links and Services

Our website may contain links to third-party websites (e.g., social media platforms, embedded content from YouTube). These sites have their own privacy policies, and we are not responsible for their practices.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page. We recommend reviewing this policy regularly to stay informed.

For any questions regarding this Privacy Policy, please contact us at [email protected].