FAQ
At Davantsi, shipping charges are calculated at checkout based on your location. The final shipping cost will be clearly displayed before you complete your purchase.
At Davantsi, we accept the following payment methods:
- Debit / Credit Card
- Klarna
- EPS
- Bancontact
- Przelewy24
On Express Checkout, you can also use Apple Pay, Google Pay, and Link by Stripe.
If you feel that we are missing any payment options, please do not hesitate to drop us an email at any of the addresses listed on this page, and we will see if we can accommodate your request.
Shipping Information
Our shipping times and costs vary depending on the product type, destination, and selected shipping method.
- Estimated Delivery Time: This is calculated by adding the estimated fulfilment time (usually 2–5 business days) to the estimated shipping time.
- Shipping Costs: These depend on the size, weight, and destination of the shipment.
If you need more details, feel free to contact us, and we’ll be happy to assist!
You can rest assured that we take your privacy and personal details very seriously.
Our full Privacy Policy can be found here: Privacy Policy
Once an order is placed on Davantsi, it is automatically processed by our automated system, which then passes it on to our warehouse teams for dispatch.
You will receive an order confirmation, and once your order is dispatched, you will also receive a tracking reference.
If at any point during or after the order process you have any questions, please do not hesitate to drop us an email.
Send us an email
For all sales-related information, please use the email link provided below:
If you require information about who we are, what we offer, or any other queries, please use the email link provided below:
If you need to raise a return, please use the email link provided below: (Please ensure that you provide your order number in the subject line so that we can handle your return in a timely manner)
If you have any complaints you would like to raise, please use the email link provided below: (Whilst we hope that this mailbox remains empty, we take any complaints made with the utmost importance and will address them immediately)
If you have any suggestions, comments, or service enhancements that you would like us to investigate, we are always open to improving the service we provide to our customers. Please use the email link provided below:
All of our mailboxes are monitored, so you can be rest assured that your messages will be read and responded to in a timely manner.